Qualified Cat Behaviour Support, covering the Wirral, Liverpool and Cheshire for in-person support and other areas with online support

• It ensures that nothing medical is causing or contributing to the issue. This is especially important with cats, as pain often shows in changing behaviours and many of the physical issues often show themselves as behaviour issues.

• Your veterinary surgeon is aware of the issues and I can discuss with them at any stage, for example if prescription medication is being considered.

Many cats do not enjoy visitors coming to their home. Zoom allows me to see your cat showing their normal behaviours without the stress of an unknown person. In addition, you can show me the home environment. If you feel that a home visit would be useful, we can arrange this at any stage, meaning we get the best of both worlds.

Dont worry, Jan will send instructions over. If there’s any difficulties on the day, we can always speak on the phone. Either I can talk you through the process or we can use a combination of zoom and phone.

If you would like help accessing zoom, we can provide that.

If you are unable to use zoom, let us know and we can discuss face to face options.

Behaviour consultations are best for anything involving aggression, deep rooted or long established issues.

One to one packages are best for issues more easily resolved, such as perhaps a new kitten coming into the family.

Of course, cats wouldn’t be so successful as pets if they couldn’t learn and adapt. Behaviour issues are usually the cat’s way of telling us they are unable to cope with something, so they are must happier if we can help them to cope with the situation.

No, the cost is for the consultation and time, regardless of how many animals.

For a behaviour consultation, however, I need to predominantly work with the pet(s) who have been referred by the veterinary surgeon.

Yes please! It is helpful for as many of the family to be involved as possible, to whatever extent is appropriate. When a cat lives in a family, everyone is involved in his behaviour.

There are many effective ways of helping cats feel more comfortable around each other. They may or may not ever be best friends, but we can usually get a big enough improvement to allow everyone to live together peacefully and happily.

I have 35 years of experience of running my behaviour business.

I have worked with thousands of pets and their families.

I am a member of APBC and registered with the ABTC as a CAB and ATI.

I am lucky to share my life and my house with cats, dogs and other pets.

If you have any concerns or queries, contact us and we can have a chat.

The costs of the packages reflect the time and expertise I invest in working with you.

I bring experience, current CPD, qualifications and practical solutions.

I will work with you, however you choose, until we have resolved the issues.

Many insurance policies cover the behaviour consultations. However, we would advise that you check your own policy as there are many variations.

We are happy to liase with insurance companies at any stage.

Insurance companies will only cover the behaviour consultation packages, not the training sessions.

First, ensure that your policy covers my fees.

Your vet would normally be required to fill in the form and this would be sent off with the receipt we will send to you.

Add any other receipts for anything else which is covered, for example Feliway products bought from your veterinary surgery. You may need to check with your insurance company if additional items are covered.

Your cats clinical may also be needed.

The insurance company may need me to fill out a form and/or send a copy of the report or additional notes.